Other documents

The European e-Infrastructures Solutions for Nodes in the EOSC Federation

European e-Infrastructures offer a wide portfolio of innovative digital services that are tailored to the needs of the science and research communities and align with the interoperability requirements of EOSC.

June 2025

The European e-Infrastructures Solutions for Nodes in the EOSC Federation (PDF)

GÉANT Employee Value Proposition

We have been around since the beginning of the Internet (we actually have staff members in the Internet Hall of Fame). We are a publicly-funded, not-for-profit player among the big high-tech companies. We are a small place but with a global mindset and we consistently punch above our weight. Our services are used by millions around the world and are free at the point of use.

July 2024

GÉANT Employee Value Proposition (PDF)

GÉANT Operations Centre: Service Level Targets

This document defines the service level targets to be adhered to by the GÉANT Operations Centre (GOC) when processing tickets.

August 2022

GÉANT Operations Centre: Service Level Targets (PDF)

Support for Horizon 2020 Projects

Accelerating research, driving innovation and enriching education.

Support for Horizon 2020 Projects (PDF)

Zero-Footprint Monitoring

For a long time, gathering network service performance parameters in multi-vendor environments was a challenge, requiring either the use of dedicated hardware probes, which increased the hardware footprint and the complexity of an organisation’s network deployment, or the use of proprietary, vendor-specific and non-interoperable features on network elements.

December 2020

Zero-Footprint Monitoring (PDF)

OAV – Towards Collaborative Digital Services

The delivery of modern network services is evolving from services that were traditionally provisioned via heavily manual processes that were based on classic OSS/BSS platforms. Today's users demand self-service environments where they can make changes at a time that suits them.

OAV – Towards Collaborative Digital Services (PDF)

Campus Network Management Service Definition Template Checklist (GN4-3)

As the Campus Network Management as a Service (CNaaS) service can be offered in different ways, the National Research and Education Network (NREN), regional network or institution offering CNaaS services (the ‘provider’) and the end-institution (the ‘customer’) must agree on the exact definition and scope of the service.

March 2020

Campus Network Management Service Definition Template Checklist (PDF) Campus Network Management Service Definition Template Checklist (Word)

2019 NREN Satisfaction Survey – Summary of Findings

The objective of the Survey was to assess the NRENs’ satisfaction with GÉANT’s operations, services and activities, to help GÉANT better understand the community’s needs and where to focus efforts in the future.

November 2019

2019 NREN Satisfaction Survey (PDF)

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